COVID-19 Update December 2020

 

Following the latest news that Cumbria will be in Tier 2 we have done a great deal to ensure that Kysty is Covid-secure and is a safe place to enjoy.

Please take the time to read the information below and to familiarise yourself with the latest government guidelines.

These changes will enable us to continue to deliver the same outstanding dining experience you have come to know and love.

We must now finsih serving food and drink at Kysty by 10.00pm every evening and ensure that guests have left the premises by 11.00pm. To ensure that you are able to enjoy our full menu our last table now needs to be seated at 8.30pm.

However, please note that our lunch reservations have altered slightly with service starting from 12.00 noon, with our last service at 1.30pm (Wednesday to Saturday).

We have also taken steps to introduce an early evening dining option, which allows guests to join us from 5.30pm, with our final service at 8.30pm (Tuesday to Saturday).

Alongside this the government have also introduced new rules, for both staff and guests in indoor hospitality settings, which will require that all guests wear face coverings in the Old Stamp House, except when sat at a table to eat or drink, this is in addition to information required for NHS test and trace and enhanced hygiene regulations relating to Covid-19.

 Your Visit:

  • With your safety and for your peace of mind, we’ve had to make a few changes in the way we operate, meaning your experience when dining with us might be a little different, BUT nevertheless to our extremely high standards.

  • We will ensure that we endeavour to adhere to all guidelines set out by the government and the team will constantly monitor these guidelines to ensure that we go above and beyond to create a safe environment for your visit to our restaurant.

  • We ask that our guests familiarise themselves with and adhere to the latest government guidelines when visiting Kysty.

  • All guests are encouraged to make a reservation online and ensure that their contact details (email and phone number) are correct. Guests’ details will be recorded in accordance with government guidelines and to assist in the test and trace process.

  • Online and phone reservations will be taken for tables of up to a maximum of 6 guests from the same household or support bubble. This is to ensure the safety of our staff, our guests and to ensure that we continue to deliver the same consistent high levels of service our guests expect.

  • We ask that all guests arrive at the time of their reservation and note that last orders are at 10pm and guests must depart by 11pm in accordance with the latest government guidelines.

 

 Our Restaurant:

  • We have provided hand sanitising stations within the restaurant for the use of guests as they enter the building.

  • We have conducted a thorough risk assessment in relation to the size and configuration of our restaurant and have adjusted our layout accordingly to facilitate social distancing, in accordance with current government guidelines

  • Guests are asked to adhere to the latest government guidelines relating to face coverings.

 

 Service

  • We offer table service only.

  • Upon arriving at the restaurant, we kindly ask you to sanitise your hands. Hand sanitisers are placed in multiple location of the restaurant, so please feel free to make use of this during your time with us in addition to frequent and regular hand washing.

  • Seating areas in the restaurant have been arranged to ensure maximum safe distancing is maintained in line with current government guidance. Tables, chairs, crockery, cutlery, and other surfaces will be sanitised after each use.

  • Menus are available on our website and laminated and sanitised copies will be available on your table at Kysty.

  • Our bathroom facilities will be open, but you must maintain social distancing at all times and please ensure you wash your hands thoroughly.

 

 Cleaning

  • Appropriate personal protective equipment will be worn by all team members and changed frequently.

  • All touch points in public areas such as door handles, counter tops, tabletops, soft seating etc. will be sanitised throughout the day using accredited disinfectants and sanitising products.

  • Washroom facilities will be cleaned on a regularly and each is equipped with appropriate hand sanitising measures

  • Protocols are in place for staff in our kitchen and restaurant to sanitise their hands every time they serve food or touch food related items.

  • We have complied with the government guidelines for the management of risk of Covid-19. We have additional cleaning regimens in place in accordance with the latest guidelines. We have taken reasonable steps to maintain a safe distance in the workplace in line with current guidelines and where staff and guests cannot maintain social distance, we have done everything we can to minimise the risk.

 

 Safety

  • If a guest or any of their party are feeling unwell, especially if they have a high temperature, a new persistent cough or a loss of taste or smell; or if anyone in their party think they may have been exposed to the virus in the past 14 days; guests are asked to contact our team to cancel their booking.

  • Should you wish to amend or cancel your booking, please call our friendly team on 015394 33647 or by emailing kysty@outlook.com

Once more we’d like to take this opportunity to thank you for your continued support and your understanding.

 

We look forward to seeing you in the near future.

 

Best wishes Ryan & Craig Blackburn.

Updated 02.12.2020

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Kysty,

3/4 Cheapside,

Ambleside,

Cumbria,

United Kingdom,

LA22 0AB

Tel: 015394 33647

email: kysty@outlook.com 

©Kysty Ltd 2020